Privacy Policy

1. Data Controller

The Data Controller of the personal data collected through this website is Ing. Michele Mocciola — Systemia Lab, VAT number IT01248670521.

For any matter relating to the processing of your personal data, you can contact us through the form on this website.

2. Categories of data collected

2.1 Data provided voluntarily (contact form)

Through the contact form on this website we collect the following data:

• First and last name
• Email address
• Phone / WhatsApp number
• Business sector
• Description of your challenge or request (optional field)

These data are freely provided by the user and are necessary to respond to the request for information or a quote.

2.2 Browsing (technical) data

The IT systems and software procedures used to operate this website acquire, during their normal operation, certain data whose transmission is implicit in the use of Internet communication protocols, such as IP addresses, browser type, operating system and other technical parameters. These data are used exclusively for technical and security purposes.

3. Purposes and legal basis of processing

Purpose	Legal basis
Responding to contact and quote requests	Consent of the data subject (Art. 6(1)(a) GDPR)
Fulfilment of pre-contractual or contractual obligations	Performance of a contract (Art. 6(1)(b) GDPR)
Website security and prevention of abuse	Legitimate interest of the Data Controller (Art. 6(1)(f) GDPR)

4. Processing methods and retention

Personal data are processed by electronic means in compliance with the technical and organisational security measures required by Regulation (EU) 2016/679 (GDPR).

Data collected through the contact form are retained for the time strictly necessary to handle the request and, in any case, for no longer than 24 months from the last contact, unless otherwise required by law.

Data are not transferred, sold or disclosed to unauthorised third parties.

5. Recipients of the data

Your data may be shared exclusively with:

• Technical service providers (e.g. email delivery platforms, form management) acting as Data Processors pursuant to Art. 28 GDPR, bound to the Data Controller by specific agreements
• Competent authorities where required by law

6. Transfer of data outside the EU

Some of the technical service providers we use may process data outside the European Union. In such cases, the transfer takes place in compliance with the safeguards provided by the GDPR (adequacy decisions, Standard Contractual Clauses or other equivalent instruments).

7. Cookies and tracking technologies

This website uses only technical cookies necessary for the website to function properly, including:

• Session cookies for browsing
• A cookie storing your cookie consent preference (cf_cookie_consent), kept for 365 days in localStorage

No profiling cookies or third-party advertising cookies are used without the user's prior consent.

You can manage your cookie preferences through the banner on the page or through your browser settings.

8. CAPTCHA — Cloudflare Turnstile

The contact form is protected by Cloudflare Turnstile, an anti-spam service provided by Cloudflare, Inc. Turnstile analyses user behaviour to distinguish human visitors from bots, without collecting personally identifiable data or requiring visual interaction (e.g. puzzles). For more information: Cloudflare Privacy Policy.

9. Rights of the data subject

As a data subject, you have the right to:

• Access — obtain confirmation of the processing and a copy of your data (Art. 15 GDPR)
• Rectification — request the correction of inaccurate data (Art. 16 GDPR)
• Erasure — obtain the deletion of your data ("right to be forgotten", Art. 17 GDPR)
• Restriction — request the restriction of processing (Art. 18 GDPR)
• Objection — object to the processing at any time (Art. 21 GDPR)
• Portability — receive your data in a structured format (Art. 20 GDPR)
• Withdrawal of consent — withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal

To exercise your rights, you can contact us through the form on this website.

10. Changes to this Privacy Policy

The Data Controller reserves the right to amend this Privacy Policy at any time. Changes will be published on this page, with the date at the top of the document updated accordingly. We recommend that you check this page periodically.